myGov is a simple and secure way to access a range of Government services online with one username and one password. Once you have created your myGov account, you can choose to link online accounts including Medicare, Centrelink, Child Support and the Australian Taxation Office (ATO).

If you have set up a myGov account and have linked the ATO, you have effectively agreed to receive ATO correspondence via your myGov inbox rather than having correspondence come via your tax agent. The types of ATO correspondence you may receive in your myGov inbox include:

  • Notices, such as your Notice of Assessment
  • Statements of account
  • Confirmation and reminder notices
  • Business Activity Statements and Instalment Activity Statements

As your tax agent will no longer receive correspondence on your behalf, it’s essential you monitor your myGov inbox regularly. The ATO claim that they will notify you by SMS or email if anything has been delivered to your inbox, however we have seen numerous occasions when this has not occurred so we urge you to access your inbox frequently to ensure you don’t miss important correspondence or payment/lodgement deadlines.

Once you have linked the ATO to your myGov account it is not possible to change your mail delivery preference back to your tax agent. ATO correspondence will go automatically to your inbox unless you unlink the accounts.

To remove the ATO from your myGov account, follow these simple instructions:

  1. Go to the Services page
  2. Select the unlink icon next to the ATO service you wish to remove.

Unlinking the ATO service means you will no longer be able to use your ATO online account, and the previous address where notices were sent will be restored, meaning that your correspondence will be sent to your tax agent once again.